FAQs
meadee flooring
Tel: 0118 986 2200
Fax: 0870 123 6254
Email: info@meadeeflooring.co.uk
Address: Meadee Flooring Ltd,
Unit 5 Bennet Place,
15 Bennet Rd,
Reading,
Berkshire,
RG2 0QX.
FAQs
Q. My question isn't here. How do I contact you?
A. Simply email us at info@meadeeflooring.co.uk or call us on 0118 9862200 or 0118 9862255.
Q.Why buy from Meadee FLooring?
A. All staff have been in the flooring business for many years and are very experienced.
Q. What are your normal business hours of operation?
A. Mon to Friday 9am-5pm
Q. What type of floor should I go for?
To answer this question we need to know where you are putting the flooring i.e. Inside or outside and what the main purpose of the room is. Some examples are: As a general guide, restaurant / canteen kitchens / food prep areas or where water /liquid may be spilt like bathrooms or wet rooms require a safety vinyl also referred to as a non-slip vinyl and resilient vinyl. This is also the preferred choice for dental/health clinics, toilet areas and some classroom flooring. Fortunately there is now a huge choice and some very attractive designs and colours including wood effect safety vinyl. Areas such front of house, retail / shops can select a floor covering based on how they want the room to look. Vinyl wood / stone effect tiles / planks are very popular and rubber flooring can also be very striking. For the more budget conscientious smooth or safety vinyl is also used. Offices continue to use carpet tiles and this still proves to be a good choice as carpet tiles are both practical and hard wearing. There are literally hundreds of tiles to choose from - from budget basic carpet tiles to stunning very attractive design led tiles depending on what look you are trying to achieve and how much you have to spend. Matting is also important particularly in shops, clinics or offices, as this will go someway in helping to absorb the dirt / water from peoples feet prior to walking this round. Mats do differ in price and there is also the option to have your logo printed on a mat if desired. This is only a snapshot; if you would like to discuss your requirements with one of our advisors, please call 0118 9862200 and we will be happy to assist.
Q. Do you have my item in stock?
A. We offer a huge variety of flooring in terms of style, material and colour -our online shop is the tip of the iceberg. Whilst we do hold considerable stock, it would be impossible to stock every item we sold without either offering our customers a limited product range or by passing on additional costs for storage. We do however have excellent relationships with the manufacturers; therefore if you place an order and we do not have it in stock we can usually receive this within 2 working days.
Q. When can I expect to receive my order?
Although as a guide we say 7-10 day delivery, the majority of our customers receive their goods within 4-5 working days, although some are delivered the next day. If you have an urgent requirement, please call to discuss and quote which part of the country the delivery is to be made. How do I know if I will like the flooring? Flooring can make a huge difference to a room and you are encouraged to request a sample prior to purchase, the exception being Tatami Mats as only full mats are available. No charge is made for samples.
Q. Is there any trade discount?
A. The prices on our online shop are already very competitive and no trade discount can be given. In the event you wish to purchase in excess of 150 sq m of a product, please contact us as we may be able to secure a large order discount.
Q. What do your customers say about you?
A. We have many client referrals, both supply and fit and supply only and many longstanding repeat of them come back again. You can check what they say on our client testimonial page.
Q. How do I measure my flooring?
A. Flooring space is measured in units of square metres also known as sq m and M2. It is calculated by multiplying the two widest parts of the room. For example 3M X 4.2M will total 12.6 sq m.
Q. How does the price work for flooring?
A. Some vinyl flooring is sold in sheet form and is priced per sq m. Other vinyl flooring such as stone effect planks like Karndean, Amtico or Polyflor are only available from the manufacturer and sold in packs. Carpet tiles most often are sold in complete boxes